Privacy Statement
KCS Concrete LLC (“Company”, “we”, “our”, or “us”) respects your privacy and is committed to protecting it through our compliance with this Privacy Statement. This Privacy Statement describes how we collect, process, retain, and disclose personal data about you when you visit or interact with our website at https://kcsllc.com/ and any related pages that link to this Privacy Statement (our “Services”), and our practices for using, maintaining, protecting, and disclosing that information.
This Privacy Statement applies only to information we collect:
- Through the Services.
- In communications, including email, text, chat, and other electronic messages, between you and the Services.
It does not apply to information collected by:
- Us offline or through any other means, including on any other website operated by Company or any third party that does not link to this Privacy Statement; or
- Any third party, including through any application or content (including advertising) that may link to or be accessible from or through the Services.
Please read this Privacy Statement carefully to understand our policies and practices regarding your information and how we treat it. By interacting with our Services or providing us with your information, you agree to the collection, use, and sharing of your information as described in this Privacy Statement. This Privacy Statement may change from time to time (see Changes to This Privacy Statement). Your continued use of the Services after we make changes as described here is deemed to be acceptance of those changes, so please check this Privacy Statement periodically for updates.
Children’s and Minors’ Data
Our Services are not intended for, and we do not knowingly collect any personal data from, children under the age of 13. If we learn we have collected or received personal data from a child under 13 years old without verification of parental consent, we will delete that information.
The Personal Data That We Collect or Process
“Personal data” is information that identifies, relates to, or describes, directly or indirectly, you as an individual, such as your name, email address, telephone number, mailing or project address, or any other identifier we may use to contact you online or offline.
The types and categories of personal data we collect or process include:
- Account and contact information, including your name, company or organization name, mailing or project address, email address, phone number, and other contact information you provide to us.
- Communications and request information, including the content of messages, project details, and any information you choose to provide when you contact us, request a quote or estimate, or otherwise communicate with us through the Services.
- Device information, including your IP address, operating system and version, browser type and settings, and other device information collected automatically when you use the Services.
We also collect:
- Statistics or aggregated information. Statistical or aggregated data does not directly identify a specific person, but we may derive non-personal statistical or aggregated data from personal data. For example, we may aggregate personal data to calculate the percentage of users accessing a specific Services feature.
- Technical information. Technical information includes information about your internet connection and usage details about your interactions with the Services, such as clickstream information to, through, and from our Services (including date and time), pages that you view, page response times, download errors, length of your visits to certain pages, and page interaction information (such as scrolling, clicks, and mouse-overs).
If we combine or connect non-personal statistical or technical data with personal data so that it directly or indirectly identifies an individual, we treat the combined information as personal data.
We limit our collection of personal data to what is adequate, relevant, and reasonably necessary for the purposes described in this Privacy Statement.
How We Collect Your Personal and Other Data
You Provide Information to Us
We collect information about you when you interact with our Services, such as when you complete a contact form, request a quote or estimate, or otherwise communicate with us by email, phone, or chat.
Automatically Through Our Services
As you navigate through and interact with our Services, we may use automatic data collection technologies to collect information that may include personal data. Information collected automatically may include usage details, IP addresses, operating system, and browser type, and information collected through cookies and other tracking technologies, including details of your interactions with our Services and which resources and Services features that you access and use.
Using automatic collection technologies helps us to improve our Services and to deliver a better and more personalized experience.
The technologies we use for this automatic data collection may include:
- Cookies. A cookie is a small file placed on your device when you interact with the Services. You may refuse to accept or disable cookies by activating the appropriate setting on your browser or device. However, if you select this setting, you may be unable to access certain features of the Services.
- Web Beacons. Some parts of the Services may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit the Company, for example, to count users who have visited those parts and for other related statistics (for example, recording the popularity of certain content and verifying system and server integrity).
We do not sell your personal data, and we do not use these automatic collection technologies to deliver targeted advertising or to profile you for decisions that produce legal or similarly significant effects.
We may use third-party analytics providers to help us understand how visitors use the Services. These providers may use cookies and similar technologies to collect information about your use of the Services and compile reports for us. We do not control these third parties’ tracking technologies or how they may be used.
How We Use Your Information
We use information that we collect about you or that you provide to us, including any personal data, to:
- Provide you with the Services and any content, features, information, products, or services that we make available through the Services.
- Respond to your inquiries and requests, including requests for quotes, estimates, or information about our concrete and construction services.
- Provide, operate, maintain, and improve our Services, including by analyzing your information and creating aggregated data to understand how users interact with the Services.
- Communicate with you about your inquiries, projects, and our services, and send you administrative information.
- Carry out our obligations and enforce our rights arising from any contracts entered into between you and us, including for billing and collection.
- Comply with our legal obligations, resolve disputes, and protect the safety, security, and integrity of our Services and business.
- Fulfill any other purpose for which you provide the information, and for any other purpose with your consent.
We process personal data only for the purposes described in this Privacy Statement or for other purposes compatible with those disclosed purposes, unless we obtain your consent.
Who We Disclose Your Information To
We may disclose aggregated information about our users, and information that does not identify any individual, without restriction.
We do not sell your personal data to third parties. We may disclose personal data that we collect or you provide as described in this Privacy Statement:
- To contractors, service providers, and other third parties we use to support our business and who are bound by contractual obligations to keep personal data confidential and use it only for the purposes for which we disclose it to them.
- To a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of KCS Concrete LLC’s assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which personal data held by KCS Concrete LLC is among the assets transferred.
- To fulfill the purpose for which you provide it.
- For any other purpose disclosed by us when you provide the information.
- With your consent.
We may also disclose your personal data:
- To comply with any court order, law, or legal process, including to respond to any government or regulatory request.
- To enforce or apply our terms of use and other agreements, including for billing and collection purposes.
- If we believe disclosure is necessary or appropriate to protect the rights, property, or safety of our organization, our customers, or others.
The categories of personal data we may disclose include account and contact information, communications and request information, and device information.
Your Rights and Choices About Your Information
This section describes mechanisms you can use to control certain uses and disclosures of your information and rights you may have under state law, depending on where you live.
Cookies and other tracking technologies choices. You can set your browser to refuse all or some browser cookies or other tracking technology files, or to alert you when these files are being sent. If you disable or refuse cookies or similar tracking files, some Services features may be inaccessible or not function properly. Some browsers include a “Do Not Track” (DNT) setting that can send a signal to the online services you visit indicating you do not wish to be tracked. Because there is not a common understanding of how to interpret the DNT signal, our Services may not respond to all browser DNT signals.
Your Tennessee Privacy Rights
Tennessee has enacted the Tennessee Information Protection Act (TIPA), which grants Tennessee residents certain rights with respect to their personal data when it applies to a business. As a Tennessee resident, and subject to the exceptions and limitations in applicable law, you may have the right to:
- Confirm and Access. Confirm whether we are processing your personal data and access the personal data we process.
- Correct. Correct inaccuracies in your personal data, taking into account the nature of the personal data and the purposes of the processing.
- Delete. Delete personal data that you provided to us or that we obtained about you, subject to certain exceptions under applicable law.
- Data Portability. Obtain a copy of the personal data that you previously provided to us in a portable and, to the extent technically feasible, readily usable format, where the processing is carried out by automated means.
- Opt Out. Opt out of the processing of your personal data for purposes of (1) targeted advertising, (2) the sale of personal data, or (3) profiling in furtherance of decisions that produce legal or similarly significant effects concerning you. We do not sell personal data or engage in targeted advertising or such profiling.
How to exercise your rights. To exercise any of these rights, please contact us using the information in the Contact Information section below. We will not require you to create an account in order to exercise your rights, though we may ask you to provide information reasonably necessary to verify your identity and your request. You may also designate an authorized agent to make a request on your behalf as permitted by applicable law.
Our response. We will respond to your request without undue delay and within 45 days of receipt. We may extend this period once by an additional 45 days when reasonably necessary, in which case we will inform you of the extension and the reason for it within the initial 45-day period. Information provided in response to your request is free of charge up to twice annually. If a request is manifestly unfounded, excessive, or repetitive, we may charge a reasonable fee or decline to act, as permitted by law.
Appeals. If we decline to take action on your request, we will inform you of the reasons and of your right to appeal. To appeal, please contact us using the information in the Contact Information section and reference your original request. We will respond to your appeal in writing within 60 days of receipt, including a written explanation of the reasons for our decision. If we deny your appeal, you may submit a complaint to the Tennessee Attorney General and Reporter at the Office of the Tennessee Attorney General (www.tn.gov/attorneygeneral).
Important: The exact scope of these rights may vary and is subject to exceptions under applicable law. If you are a resident of another state that provides consumer privacy rights, you may have similar rights, and you may contact us using the information below to exercise them.
Some browsers and browser extensions support the Global Privacy Control (“GPC”) that can send a signal to opt out of certain types of data processing, including data “sales” as defined under certain laws. Where required by applicable law, we will make reasonable efforts to respect choices indicated by a GPC setting.
How We Protect Your Personal Data
We establish, implement, and maintain reasonable administrative, physical, and technical data security practices designed to protect the confidentiality, integrity, and accessibility of your personal data and to protect it from accidental loss or destruction and from unauthorized access, use, alteration, and disclosure. These practices are appropriate to the volume and nature of the personal data we handle. However, no website, system, electronic storage, or online service is completely secure, and we cannot guarantee the security of your personal data transmitted to, through, using, or in connection with the Services. In particular, email, texts, and chats sent to or from the Services may not be secure, and you should carefully decide what information you send to us via such communications channels. Any transmission of personal data is at your own risk.
The safety and security of your information also depends on you. You are responsible for taking steps to protect your personal data against unauthorized use, disclosure, and access.
How We Retain Your Personal Data
We keep the categories of personal data described in this Privacy Statement for as long as reasonably necessary to fulfill the purposes described or as otherwise legally permitted or required, such as maintaining the Services, operating our organization, complying with our legal obligations, resolving disputes, and for safety, security, and fraud prevention. This means that we consider our legal and business obligations, potential risks of harm, and the nature of the information when deciding how long to retain personal data. At the end of the retention period, personal data will be deleted, destroyed, or deidentified.
Changes to This Privacy Statement
We may update this Privacy Statement from time to time, and we will provide notice of any such changes as required by law. The date this Privacy Statement was last updated is identified at the top of the page. We will notify you of changes to this Privacy Statement by updating the “last updated” date and posting the updated Privacy Statement on the Services. We may email or otherwise communicate reminders about this Privacy Statement, but you should check our Services periodically to see the current Privacy Statement and any changes we have made to it.
Contact Information
To exercise your rights, appeal a decision, or ask questions or comment about this Privacy Statement or our privacy practices, contact us at:
KCS Concrete LLC
1985 Ridgecrest Dr.
Columbia, TN 38401
[TO PROVIDE: privacy contact email address]
Tel. (931) 490-9782
Last updated: October 1, 2026